Remote play crashes shortly after loading

STEAM GROUP

Steam Remote Play homestream

Join Group

STEAM GROUP

Steam Remote Play homestream

148,251
MEMBERS

4,278

IN-GAME

40,987

ONLINE

Founded

7 November, 2013

Overview Announcements Discussions Events Members Comments

All Discussions > General Discussion > Topic Details

Smemer 4 Nov, 2019 @ 8:55pm

Remote play crashes shortly after loading

Remote play client crashes after loading for a few seconds. The client opens after about 30 seconds after clicking play, then the loading screen is shown. Sound plays and the loading wheel spins until suddenly the sounds starts lagging and then stops, and then the loading wheel stops too. Afterwards the client will force close. I have found a work around. If the host alt+tab's as soon as the sound starts lagging, and then tabs back in after about 5 seconds, the game will load properly. You will have to do this 1-3 times, depending on how long it takes to load the game. I have no issues with internet, or any issues with any other streaming service. It seems for some reason the steam client is unusually laggy, and there is a very small timeout window.

< >

Showing 1-15 of 19 comments

Ferrum 22 Nov, 2019 @ 11:51am

I have this same issue and would appreciate any suggestions on how to fix it.

Smemer 22 Nov, 2019 @ 9:13pm

Restarting my computer seems to make it work for a small amount of time as well.

slimmwillis 5 Feb, 2021 @ 7:11pm

The problem is not solved.

SnowCraftKid 5 Feb, 2021 @ 8:06pm

i am having same issue since the steam update

WingedMonkey 5 Feb, 2021 @ 9:11pm

Steam update borked the streaming client.

.Artaios. 6 Feb, 2021 @ 2:52am

same problem here. Temporary solution for me. Deactivation of hardware decoding on the stream client. On the client side Steam: Settings> Remote Play> Advanced Client Options> Hardware Decoding

SnowCraftKid 6 Feb, 2021 @ 4:00am

Originally posted by .Artaios.:
same problem here. Temporary solution for me. Deactivation of hardware decoding on the stream client. On the client side Steam: Settings> Remote Play> Advanced Client Options> Hardware Decoding

I try that but that did not work for me. however i disable my GPU driver in device manger and got it to work.

NecssryEvil 6 Feb, 2021 @ 4:26am

Originally posted by SnowCraftKid:
Originally posted by .Artaios.:
same problem here. Temporary solution for me. Deactivation of hardware decoding on the stream client. On the client side Steam: Settings> Remote Play> Advanced Client Options> Hardware Decoding
I try that but that did not work for me. however i disable my GPU driver in device manger and got it to work.

Will reply here too that this also fixed things for me.

brianblankenship 6 Feb, 2021 @ 8:41pm

I can't fathom that this got pushed to the main branch... I mean really.

Demonicwarfare 8 Feb, 2021 @ 8:28am

Originally posted by SnowCraftKid:
Originally posted by .Artaios.:
same problem here. Temporary solution for me. Deactivation of hardware decoding on the stream client. On the client side Steam: Settings> Remote Play> Advanced Client Options> Hardware Decoding
I try that but that did not work for me. however i disable my GPU driver in device manger and got it to work.

Did you do that on the host pc or the one you are remoting from?

#10

Tsunayoshi2001 6 Apr, 2023 @ 7:26pm

tysm it solved my problem

#11

Mojo 7 May, 2023 @ 5:07am

on the client turn of [Enable hardware decoding] in advanced client options solved it for me, my laptop without dedicated graphics probably cant handle it.

#12