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At 12, you weren't old enough for a Steam account anyway.
You haven't received any answers?
I doubt that support never responded to you and didn't point you to the FAQ:
https://test1.login.steam.hlxgame.cc/@help.steampowered.com/en/faqs/view/571A-97DA-70E9-FF74
You can also write to support in other languages; English is not necessary.
Tips or ideas:
A) Accept your punishment and stay on the account.
B) Create a new account.
You could have simply created a new account back then. You probably didn't invest much money at age 12, and if it was banned almost immediately after creation, you wouldn't have lost much.
support will only answer you once, with the vacban info and after that ignore you. vacban are for cheating and its permanent
I received a VAC ban many years ago because Cheat Engine was left open in the background while I was working on a school project. I was a kid, I didn’t understand English, and I had no idea what was happening at that time.
I’m not asking for special treatment, and I’m not trying to avoid responsibility.
All I’m saying is that an automated system punished me permanently for something that wasn’t intentional, and nobody ever explained anything to me.
I understand that VAC bans are ‘permanent’, but treating every situation the same way, without context, without review, and without basic human fairness, is simply not ethical.
This is about principles, not money.
Back then I was a kid, I didn’t even know what VAC was, and I didn’t try to cheat in any protected game. Whatever triggered the ban wasn’t intentional, wasn’t malicious, and definitely wasn’t part of any attempt to gain an advantage.
Even if the system ‘never bans for that,’ mistakes still happen — especially more than a decade ago, when things were far less polished.
My issue isn’t the ban itself. I honestly don’t care if I have it or not, it doesn’t affect my life.
What bothers me is the lack of nuance: no context, no review, no consideration that a child might have done something without understanding the consequences.
I’m not trying to argue with anyone, I just want my perspective to be understood instead of being dismissed automatically.
Companies and institutions often make decisions based only on their own advantage, without considering ethics, context, or basic human fairness.
But my principles don’t work like that. I believe every case should be evaluated individually, especially when someone was a child, didn’t understand what was happening, and had no intention to cheat.
I honestly don’t care whether I have a VAC ban or not at this point it doesn’t affect my daily life. I’m not trying to create drama or demand anything extraordinary.
All I want is for my point of view to be understood: a permanent punishment applied blindly, without any review or consideration of circumstances, may follow the letter of the rules, but it completely ignores the spirit of fairness.
But responsibility doesn’t automatically exclude context.
If we applied the same logic everywhere ‘rules say X, so no discussion’ nothing in life would ever improve. Every company, system, and platform reassesses situations because ethics and fairness matter just as much as rules.
I’m not asking for special treatment, and I’m not trying to make excuses.
I’m simply saying that a ban placed on a 12-year-old kid who didn’t even understand what VAC was is not the same thing as someone intentionally cheating.
I honestly don’t care whether I have a VAC ban or not I’m not trying to make this a big issue.
I just want my point of view to be understood instead of being dismissed automatically.
And with this I’ll end the discussion nothing major happened here, and I never intended to make a big deal out of it in the first place
All live thanks for taking ur time to respond
I meant that I understand WHY the system applied it automatically not that the situation itself is morally fair.
There’s a difference between a system working as designed and the outcome actually being fair in a human, ethical sense.
That’s what I was referring to.
And just to be clear I’m totally fine with the situation now.
I’m not trying to undo anything or create drama.
But I still believe it would’ve been normal to at least know why the ban happened.
For years I had no idea what triggered it. Only much later I realized that a background program using Cheat Engine components caused an instant flag.
Knowing the actual cause back then would’ve helped a lot more than just being told ‘it’s permanent’. That’s the whole point I’m trying to make.
Completelty fair even in an ethical sense..