If you have an email in use, that's not their problem. You are responsible to make sure you use an email that's not in use. If you have multiple accounts, they all need a sperate account. I have at least two but I never really use the other one. I only have it in case my first account is stolen. I have all my emails and passwords saved. Maybe you should do the same

Steam support has rules and sticks to them??? Worst support evar! /s

Originally posted by Leader of the Zakonistians:

If you have an email in use, that's not their problem. You are responsible to make sure you use an email that's not in use. If you have multiple accounts, they all need a sperate account. I have at least two but I never really use the other one. I only have it in case my first account is stolen. I have all my emails and passwords saved. Maybe you should do the same

Why this is not their problem if their platform compromised and people can link any email to any account without prompt from owner of email address. So i cant create my steam account with my email cuz my email linked to other account even after steam confirm that they deleted my email from other account. They even dont know how is it possible and just close issue.

Originally posted by Trunk Muffin:

Steam support has rules and sticks to them??? Worst support evar! /s

Nice steam rule "we dont know how to fix our fault, so we just close issue"

Originally posted by 11111111:

Originally posted by Leader of the Zakonistians:

If you have an email in use, that's not their problem. You are responsible to make sure you use an email that's not in use. If you have multiple accounts, they all need a sperate account. I have at least two but I never really use the other one. I only have it in case my first account is stolen. I have all my emails and passwords saved. Maybe you should do the same

Why this is not their problem if their platform compromised and people can link any email to any account without prompt from owner of email address.

Why do you think it would be compromised?

just a thought, but dependend on your Mail Provider maybe someone used the exact same Mail in the past and deleted that account.
Most Mail Services only Block the Reuse of the same Adress for 6 months before someone could use that again (at least in the past, but would think it is still the case).

And if you already have an account with which you post here which mail is that using?

This is not a Steam issue. This is a YOU issue. YOU sort out your email issues. It doesnt take a great leap to come to the conclusion that it is YOU that created the other account.

Originally posted by 11111111:

Originally posted by Leader of the Zakonistians:

If you have an email in use, that's not their problem. You are responsible to make sure you use an email that's not in use. If you have multiple accounts, they all need a sperate account. I have at least two but I never really use the other one. I only have it in case my first account is stolen. I have all my emails and passwords saved. Maybe you should do the same

Why this is not their problem if their platform compromised and people can link any email to any account without prompt from owner of email address. So i cant create my steam account with my email cuz my email linked to other account even after steam confirm that they deleted my email from other account. They even dont know how is it possible and just close issue.

lol genius Steam isn't compromised.. .. you are. You have to verify an Email for it to be linked . Thats a you problem not a Steam problem.

No one can set up an account without verifying the email address and without access to said email. The Steam client is not able to tell whether or not the rightful owner of the email address is the one setting up the account. Maybe OP set up a Steam account before, and just forgot about it?

Regardless of platforms, it's the user who is responsible for maintaining their account, login credentials and keeping it secure.

Not sure what OP is so upset about. He could've followed the account recovery process, since it was attached to his account. And even then, it wouldn't have stopped him from making a new account. After verifying your email, after Steam's "Email in use" notice, you can still make a new separate account by clicking "continue".

I moved away from my Gmail email to another email address and I had to verify the new email address.

Originally posted by asarokk:

No one can set up an account without verifying the email address and without access to said email. The Steam client is not able to tell whether or not the rightful owner of the email address is the one setting up the account. Maybe OP set up a Steam account before, and just forgot about it?

Regardless of platforms, it's the user who is responsible for maintaining their account, login credentials and keeping it secure.

Not sure what OP is so upset about. He could've followed the account recovery process, since it was attached to his account. And even then, it wouldn't have stopped him from making a new account. After verifying your email, after Steam's "Email in use" notice, you can still make a new separate account by clicking "continue".

I recommend not to create separate account if you got message email in use cuz your account will be banned cuz someone hack steam, link your mail and did not allowed things on steam or even illegal things. Don't recovery other people accounts if they are linked to your email. Also op said that steam support deleted his email from other account and verified it several times. But when he tried to create steam account then he got the message email in use. If mail not linked to any steam account then you don't get message email in use. So steam supports don't know how to delete email form other accounts or steam developers low skilled and they don't know what did their code in valve product. So don't spend money on valve platform cuz they can't properly manage their business. Even with my bad english i can understand what op said in his post,

Originally posted by DasKippa:

Originally posted by 11111111:

Why this is not their problem if their platform compromised and people can link any email to any account without prompt from owner of email address. So i cant create my steam account with my email cuz my email linked to other account even after steam confirm that they deleted my email from other account. They even dont know how is it possible and just close issue.

lol genius Steam isn't compromised.. .. you are. You have to verify an Email for it to be linked . Thats a you problem not a Steam problem.

words of windows user who only knows how to move mouse on desktop. Please improve yourself at least in cyber security and dont talk ♥♥♥♥♥♥♥♥.

Originally posted by dghrfthgrth:

I recommend not to create separate account if you got message email in use cuz your account will be banned cuz someone hack steam, link your mail and did not allowed things on steam or even illegal things. Don't recovery other people accounts if they are linked to your email. Also op said that steam support deleted his email from other account and verified it several times. But when he tried to create steam account then he got the message email in use. If mail not linked to any steam account then you don't get message email in use. So steam supports don't know how to delete email form other accounts or steam developers low skilled and they don't know what did their code in valve product. So don't spend money on valve platform cuz they can't properly manage their business. Even with my bad english i can understand what op said in his post,

Accounts get hijacked through phishing, not hacking. The scammer will either get close to the target and get them to divulge login credentials and relevant information (by gaining their trust or through fear tactics by posing as Valve employees) to take over the account or they will send a fake website that's designed to record your login credentials or getting the target to install keyloggers (malware). Accounts that don't use Steam Guard and 2FA are especially vulnerable. They take over the account through Steam's recovery process, not through the kind of hacking you might be imagining. And unless someone's dumb enough to have the same password on both accounts, including their email and other linked platforms, they should remain safe.

The recovery process is not difficult and even though two accounts share the same email, they are two separate accounts. And unless the user themselves is reported for serious violations of Steam's code of conduct, it only affects the specific account that was reported. Shared penalty can only occur if both accounts have the same phone number, shared payment method and IP behavior that Steam moderators take into account.

I'm perfectly fluent in English and if OP explained the matter as poorly to Steam support as they did in this thread, it's understandable that OP was disappointed with their service.

Originally posted by 11111111:

Originally posted by Trunk Muffin:

Steam support has rules and sticks to them??? Worst support evar! /s

Nice steam rule "we dont know how to fix our fault, so we just close issue"

If your tickets are closing automatically, someone else is on your account. Scan with malwarebytes.